One workspace for leads, jobs, invoices, and follow-up.
The Spine gives service businesses one operational workspace for customers, leads, jobs, tasks, milestones, invoices, communication history, and workflow state, so teams can see what needs action before revenue slips.
Start with the operational Spine. Add Spine AI when you want help prioritizing, drafting, and approving the next action.
What is included
Everything a service business needs to manage client work.
The Spine is more than a contact database. It connects the customer, the work, the communication, and the money so owners and operators can understand status without checking five tools.
It is the base every North Ark environment starts from. Modules add industry depth. Spine AI reads the context and helps surface revenue, delivery, and cash-flow risks.
Customers
Full profile, history, communications, and linked records
Leads & Opportunities
Capture, qualify, track, and convert into jobs
Jobs & Bookings
Track every piece of work from open to complete
Tasks
Assign, prioritise, due dates, and completion tracking
Notes
Context that stays attached to the relevant record
Communication history
Every email, call, and message in one place
Workflow states
Move work through your process with configurable stages
Dashboard
See what is open, overdue, and coming up
Settings
Configure users, permissions, and preferences
Service business workflows
The records are connected, so the risks are visible.
A lead can become a quote, a job can trigger a billing milestone, and an invoice dispute can be traced back to the relevant approval, document, or client message.
Construction & Trades
Leads → quotes → jobs → variations → sign-off
Professional Services
Enquiries → onboarding → matters → billing
Healthcare & Clinics
Referrals → appointments → treatment → follow-up
Agencies
Briefs → proposals → projects → delivery → invoices
Events & Hospitality
Enquiries → bookings → planning → execution
Logistics & Operations
Orders → jobs → dispatch → completion → billing
The Spine is the operational base, not the whole story.
Once leads, jobs, invoices, tasks, and communication history are connected, AI can help prioritize and prepare the next step.
Spine AI
Paid upgradeAdd an AI layer that understands your business and completes approved work.
Learn more →Module Marketplace
Install vertical and workflow modules that plug into the Spine.
Learn more →AI Module Builder
Describe a module. The AI builds it inside your environment.
Learn more →AI Website Builder
Generate a website connected directly to the Spine.
Learn more →Bring your client work into one operational Spine.
Get early access to the workspace that connects leads, jobs, invoices, tasks, and client communications for service businesses.