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LM-21 · Consult · 10 items
IT Departure Checklist
Before your IT lead, contractor, or admin walks out
Capture access, vendors, backups, and tribal knowledge — then book FC-16 Knowledge Capture or FC-14 Hiring Bridge.
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Work through each section at your pace.
Access & accounts
- List all cloud admin accounts and who holds them
- Document domain registrar, DNS, and SSL renewal contacts
- Export MFA recovery codes for break-glass accounts
- Revoke departing person's access on a dated checklist
- Transfer billing ownership off personal cards
Systems & vendors
- Inventory SaaS subscriptions and contract renewal dates
- Document backup locations and last successful restore test
- List MSP, hosting, and agency contacts with account numbers
- Capture where runbooks live (or note they don't exist)
- Write hiring spec for replacement role before they leave
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