North Ark

Workflow & Process Automation

What you're buying: Status

Your business should run like a real company now.

Workflow automation — operate like a real company, not a collection of hacks.

Quietly, this is about operating at the next level — a business that runs without you micromanaging every handoff. Automate connects your systems so you're not the glue, and it signals you've moved past manual chaos.

Process audit and mapping, automation build with n8n/Make/custom code, AI-powered automation for emails and reporting, testing, handover, and optional ongoing retainer.

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David Goulding delivers this work directly — senior engineering, not a handoff team.

Is this you?

Problems we solve

  • “I'm the glue between our own software — copying data into three systems daily.”
  • “Our business should run like a real company but it still feels manual and chaotic.”
  • “Zapier workflows break and nobody knows why or who owns them.”
  • “We deferred hiring because ops is drowning — but automation feels risky too.”

What's included

  • Process audit and mapping
  • Automation build using n8n, Make, or custom code
  • AI-powered automation (emails, proposals, reporting)
  • Testing and handover documentation
  • Optional ongoing automation retainer

What's not included

  • Unlimited workflow changes post-scope
  • Platform licence fees (Make, n8n cloud, etc.)
  • Full system re-architecture

Process

How we deliver

2–6 weeks depending on workflow count

  1. 01

    Map

    Current process, systems, time cost per manual task.

  2. 02

    Prioritise

    ROI-ranked automation backlog.

  3. 03

    Build

    Top workflows implemented with error handling.

  4. 04

    Handover

    Documentation, training, optional retainer.

Before

  • Manual repetitive tasks eating the week
  • Brittle automations with no owner
  • Tribal process knowledge in one person's head

After

  • Documented automations with measurable hours saved
  • Reliable workflows with error alerts
  • Team time back without adding headcount

Packages

Automation Project

One or more painful manual processes

Working automations — built, tested, documented

$4,000–$8,000 per project

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Automation Retainer

Ongoing ops change and new workflows

Continued builds and optimisation

Quoted on discovery call

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All prices in AUD. GST applies to Australian clients.

Proof

Related project work

BuildAutomate

Events business — custom operations CRM

Growing events company, 25 staff

A fast-growing events company was losing enquiries between intake and delivery. Staff maintained shadow spreadsheets because their off-the-shelf CRM didn't match how they sold packages, scheduled crews, or billed clients.

  • Lead capture: Single pipeline — no more shadow spreadsheets
  • Admin time: Estimated 8–12 hrs/week saved on status chasing
  • Adoption: Team live on day one — built around their process
Read case study
Automate

Workflow automation — 15 hours/week back for ops team

Agency, 18 staff

An agency ops team spent half their week on manual data entry — copying client briefs between Slack, Google Sheets, project tools, and Xero. Zapier workflows broke silently every few weeks.

  • Time saved: ~15 hours/week across ops team
  • Reliability: Documented workflows with error handling
  • Reporting: Friday report automated — 4 hrs → 20 min
Read case study

Common questions

Zapier broke again.
Brittle Zaps fail silently. Automate builds documented, owned workflows with error handling — usually on n8n or Make.
We don't know our processes well enough.
Mapping is part of the engagement. I find the high-ROI automations — you don't need perfect process docs first.
Can AI be part of the automation?
Yes — AI for email drafts, proposal summaries, and reporting, with human approval before anything customer-facing sends.

Often paired with

BuildConsult

Ready to get started?

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