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LM-07 · Engineer · 15 items
Citrix Renewal Decision Guide
Stay, migrate, or pilot — before you sign the renewal
A practical decision framework for Brisbane and SEQ businesses facing Citrix renewal in the next 90 days — cost benchmark, migrate matrix, and pilot plan.
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Work through each section at your pace.
1. Benchmark true cost
- Add helpdesk tickets tagged remote desktop or Citrix to licence line items
- Include internal time on image management and VPN support
- Compare 3-year TCO against AVD or Azure Local alternatives
- Identify apps that still need published delivery vs SaaS replacements
2. Stay vs migrate matrix
- Renew only if logons are fast, DR is tested, and users are satisfied
- Migrate if images are brittle, MFA is weak, or MSP never delivered a wave migration
- Hybrid if one workload must stay on Citrix while others move to AVD
- Document board-ready recommendation with 90-day decision deadline
3. Pilot before signature
- Select one department (10–20 users) for parallel AVD host pool
- Measure logon time, app performance, and tickets for two weeks
- Validate Entra ID conditional access and MFA before production cutover
- Define cutover window with rollback criteria
4. Delivery model
- Clarify whether your MSP can lead migration or only BAU support
- Senior delivery for architecture + cutover; MSP for day-to-day ops is a common split
- Book FC-02 Citrix→AVD Sprint or discovery call before renewal date
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