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Monitoring and observability

Alerts that mean something, and a clear view of what is running.

When monitoring raises hundreds of alerts a day, people stop reading them, and the one that matters gets missed. We design monitoring around the services the business depends on, link every alert to a runbook, and remove the noise.

Start with an Infrastructure Review
Row of server racks with blue status lights reflected in a polished floor.

What we build

  • Azure Monitor and Log Analytics workspaces designed for operations, security and cost
  • Monitoring for servers, network devices, Azure resources and the applications on top of them
  • Alert rules built around services and their dependencies, with severities that match the severity model in your agreement
  • A runbook linked to every alert, so the response is known before it fires
  • Automated first responses for well-understood faults
  • Dashboards for the service health your leadership cares about
  • Monitoring configuration kept as code in your repository
Five components in a chain, client, DNS, network, identity and app, each reporting healthy, with the fault marked on the link between DNS and network.
Everything reports healthy. The fault is in the path between them.

Reducing alert noise

We review every alert rule against a simple test: does someone need to act when it fires? Alerts that nobody acts on are removed or turned into reports. Duplicates are combined, thresholds are set from real baselines, and flapping alerts are fixed at the cause. What is left is a set of alerts engineers trust.

How it runs

  1. Review: current monitoring, alert volumes and the incidents it missed.
  2. Design: the services that matter, their dependencies and the signals that show their health.
  3. Build: workspaces, rules, runbooks and dashboards deployed as code.
  4. Tune: alert volumes reviewed weekly until the noise is gone, then monthly.

Where it fits

Monitoring and observability can be a project on its own, and it is built into Managed infrastructure and full Managed Engineering, where the same engineers act on the alerts.

Questions buyers ask

Do we have to use Azure Monitor?

No. Azure Monitor and Log Analytics suit most Microsoft-centred estates, but we work with the monitoring platform you already have where it is sound.

Can you monitor on-premises systems too?

Yes. Servers and network devices on-premises can report into Azure Monitor through Azure Arc and agents, alongside your cloud resources.

Will this increase our Azure bill?

Log ingestion has a cost, so we design data collection around what is used and show the expected cost before it is switched on.

Who responds to the alerts?

Your team, or North Ark under Managed infrastructure or Managed Engineering, following the runbooks linked to each alert.

How long does it take to reduce the noise?

The first review usually removes a large share of the noise within weeks. Tuning continues until the alerts that remain are ones people act on.

Start a conversation

Get monitoring your engineers trust.

Tell us what you monitor today and what it missed.

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