North Ark

Practical AI — from curiosity to confident rollout

What you're buying: Clarity

Everyone's talking AI. You need to know what pays back.

AI consulting and implementation — real business value, not hype.

Licences get bought; adoption stalls; governance is an afterthought. AI Consulting maps your workflows, assesses ROI, and implements the right tools in your environment — Copilot, ChatGPT, Claude, or custom Azure assistants.

Five-step engagement: discovery → assessment → roadmap → implementation → adoption. Platforms: Copilot, ChatGPT Business, Claude, Azure AI. Free 45-minute strategy session to start.

Get an AI roadmap — not another vendor deck

Tell us where you are with Copilot, ChatGPT, or custom assistants. We reply with one recommended outcome, price, and timeline.

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David Goulding delivers this work directly — senior engineering, not a handoff team.

Is this you?

Problems we solve

  • “Everyone's talking AI but nobody can say what pays back for a business like ours.”
  • “We bought Copilot or ChatGPT seats — six months later most of the team still isn't using them.”
  • “Staff paste company documents into public AI tools with no governance.”
  • “Every vendor recommends a different platform and we don't know who to trust.”
  • “We need AI in production, not another pilot deck or innovation workshop.”

What's included

  • Workflow and data discovery before any tool recommendation
  • Feasibility, risk, and ROI assessment per opportunity
  • Prioritised roadmap tied to business outcomes
  • Implementation in your existing environment (Copilot, ChatGPT Business, Claude, Azure AI)
  • Adoption support and post-go-live review
  • Governance and data-boundary guidance as part of the process

What's not included

  • 24×7 helpdesk or device support (your MSP keeps BAU IT)
  • Unlimited licence procurement without agreed scope
  • Open-ended innovation workshops with no deliverable

Process

How we deliver

Assessments: 2–5 business days · Implementation: 2–6 weeks · Ongoing via Productivity Partnership

  1. 01

    Discovery

    Workflows, tools, data, and time sinks mapped before recommendations.

  2. 02

    Assessment

    Feasibility, risk, and return evaluated — honest no-go if ROI is unclear.

  3. 03

    Roadmap

    Prioritised plan: what first, investment required, how success is measured.

  4. 04

    Implementation

    Tools and integrations built in platforms your team already uses.

  5. 05

    Adoption & review

    Training on real workflows; results tracked; plan updated.

Before

  • AI curiosity without a prioritised plan
  • Licences purchased; adoption and governance lagging
  • No visibility into what AI can access or how staff use it

After

  • Clear AI roadmap tied to measurable outcomes
  • Tools live in your environment with governance boundaries
  • Team adoption built around daily workflows

Packages

Free · 45-minute strategy session

Exploring where AI could deliver impact

Honest view of opportunities, pitfalls, and sensible next step

$0

Book this outcome

FC-07 · AI Reality Check

Board wants AI — nothing prioritised yet

Three use cases (Copilot vs custom vs automation) and 90-day order

$1,990

Book this outcome

FC-19 · M365 Copilot Readiness

Rolling out Copilot seats

SharePoint data boundaries and rollout order before seats go live

$2,750

Book this outcome

OC-03 · Enterprise SOP Assistant Pilot

Staff paste SOPs into public ChatGPT

Permissions-aware assistant on approved documents — live in Teams

$9,500

Book this outcome

FC-28 · AI Ops Production Sprint

Need three production automations or agents in weeks

Workflow map, 3 live Power Platform builds, ROI baseline, runbooks

$12,500

Book this outcome

NA-CORE · Productivity Partnership

Want AI built in month on month, not one-off

Ongoing AI + automation capability — monthly rhythm, builds under 4 hrs included

From $3,500/month

Book this outcome

All prices in AUD. GST applies to Australian clients.

Proof

Related project work

AI Consulting & ImplementationSecure

Professional services — permissions-aware RAG assistant in Teams

Multi-discipline professional services firm, 85 staff

Staff were pasting SOPs, job packs, and client templates into public ChatGPT to get answers fast — with no audit trail and no guarantee sensitive content stayed inside the firm. Leadership needed an internal assistant that respected SharePoint permissions and could ship in weeks, not quarters.

  • Time to answer: Typical SOP lookup dropped from ~15 min search to under 2 min
  • Shadow AI risk: Pilot cohort moved off public ChatGPT for approved procedures
  • Permissions: Answers scoped to Entra groups — HR docs never surfaced to delivery staff
Read case study
BuildBusiness Automation

Events business — custom operations CRM

Growing events company, 25 staff

A fast-growing events company was losing enquiries between intake and delivery. Staff maintained shadow spreadsheets because their off-the-shelf CRM didn't match how they sold packages, scheduled crews, or billed clients.

  • Lead capture: Single pipeline — no more shadow spreadsheets
  • Admin time: Estimated 8–12 hrs/week saved on status chasing
  • Adoption: Team live on day one — built around their process
Read case study

Common questions

Which AI platform should we use?
There is no default. Copilot fits Microsoft-heavy teams; ChatGPT Business suits broad drafting and research; Claude suits long compliance documents; Azure AI suits custom assistants on your data. Discovery and assessment recommend what fits your environment — not what we are incentivised to sell.
We don't have anyone technical to manage AI.
You don't need a full-time AI lead. Implementation and governance are handled for you. The process works alongside whoever owns IT decisions — CFO, ops lead, or office manager.
We're worried about data security.
Data handling and compliance obligations are assessed before any tool is recommended. Nothing is built into your environment until you understand and accept the risk.
We've tried AI tools before and they didn't stick.
That is usually change management, not technology. Adoption is built into the plan from day one — rollout, training on real workflows, and progress tracking after go-live.
Project or ongoing partnership?
Start with a project (FC-07, FC-19, OC-03, FC-28) for a defined outcome. Move to Productivity Partnership (NA-CORE) when you want AI and automation as a monthly rhythm — not a new SOW every quarter.

Often paired with

Business AutomationProductivity PartnershipSecure

Ready to get started?

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